Skip to content
UmbSocial Documentation

Support Tickets

Users with a paid licence can open support tickets through their UmbPanel account.

When you open a ticket, include:

  • the versions of UmbSocial, Umbraco, Umbraco Automate and the provider packages;
  • the network and the error code (see Error codes), or the target’s error message;
  • for a failed or unknown post, the Automate run from the run history (its correlation id is social:<targetId>:<attempt>).

Never include licence keys, access tokens, app passwords or other credentials in a ticket.